Philanthropy ImpactTraining

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We offer a range of different training courses, designed to enhance your skills and support your professional development.

Browse the list and find the one that best suits you and your needs.

Changing Times: Meet the Growing Client Demand for Philanthropy and Social Investment Advice

Philanthropy (and values-based conversation) is an amazingly strong tool for strengthening a relationship. C.Hoare & Co believe all their RM’s should have the ability to have these discussions with their customers. Knowing where to go if the conversation becomes deeper and beyond scope of general RM knowledge is a key part of a referral process with clients and this training has empowered our team.

RENNIE HOARE, Partner and Head of Philanthropy, C Hoare & Co. and Chair of Philanthropy Impact

This training course is intended for professional advisors such as: private client advisors, wealth management, private banking, financial advisors, tax and legal sectors with an interest in values based client centric solutions for (U)HNW clients.

The world is changing, and the professional advice industry must change with it. The shifting values of next generation investors are driving a greater need for a new kind of wealth management. They want more and better philanthropy advice and guidance from their advisors – but the professional advice community receives low ratings for this aspect of their service (average 5.9 out of 10). This training course focuses on what a 10 out of 10 rating should look like and prepares you to deliver this new and important part of your service.


CLICK HERE TO REGISTER YOUR INTEREST TODAY 


Registering your interest allows us to speak to you about your training needs and ensure we are able to offer you the most impactful training session.

Total training hours: 3

Training type: online, CPD Certified and CISI and PIMFA endorsed.

Discounts are available for Philanthropy Impact, PIMFA, and CISI members.

WHY ATTEND THIS COURSE?

The need for this training is driven by:

  • Benefits to advisors and firms - Professional advisory firms that are customer-centric offering their clients support on their philanthropic journey had 6x the median assets of those who do not offer this support, 3x organic growth, 1.3x new money, and higher trust levels.1
  • Client demand – The world is changing and with it the needs and expectations of wealth holders. They are seeking to align their wealth with their values. They expect support from their advisors with their purpose-driven investment activities including on their philanthropic journey.
  • To be customer-centric – Professional advisors need to be equipped to talk to their clients about their values, motivations, ambitions and goals as part of the development of a sustainable investment and philanthropic strategy. 

Learning Outcomes and benefits to your institution:

  • Bring greater depth to your relationships by displaying your commitment to support clients on the issues they care about
  • Learn best practice approaches to improve meeting clients' wishes to align with their values, resulting in becoming the first call for all clients
  • Become a confident practitioner in the field of philanthropy, social and environmental impact, and understand your role and where to find trusted partners for your clients who align with their values
  • Learn about the 23 distinct services a (U)HNW client needs on their philanthropic journey and develop ways to incorporate client support into your advisory practice
  • Understand the commercial opportunity for providing support to clients on their donor journey
  • Support your firm to reach new clients, enhance retention rates, leveraging philanthropy support services reinforcing a values based purpose driven wealth advisory business leading to commercial growth
  • Enhance purpose within your own role by supporting clients to achieve the positive impact they want with their wealth
  • Receive 6 CPD certified points endorsed by CISI and PIMFA and a free copy of the Philanthropy Impact online handbook–your go-to resource for delivering an effective philanthropy advice service.

Download the PDF description 

Listen to industry experts Darren Kelland, Head of Private Clients, Hawksford, Rebecca Cretney, Investment Counsellor, Nedbank Private Wealth; Mark Greer, Managing Director, Philanthropy Services, Charities Aid Foundation and Catherine de Maid, Partner, Burges Salmon, in our 30min Walk in my Shoes members series exploring the lifecycle of a private client - and how values and purpose can fit within this lifecycle. 

 

UPCOMING TRAINING

Tuesday 12th November 2024
9am-12pm via Zoom

In House Bespoke Training and Change Management

 

(U)HNWs’ private clients’ needs are changing.  Research demonstrates they want more comprehensive and personalised support from their professional advisors to address their values-based financial and social goals.  Driven by GEN Z, millennials and women with wealth, the growing demand for philanthropy and impact investment advice and support provides increased opportunities for professional advisory firms.

 

Philanthropy Impact’s interactive training is designed for professional advisors to (U)HNWI (Private Client, Wealth Management, Tax, And Legal Advisors) on how to meet emerging and growing client demand for philanthropy, social investment and impact investment advice on matters related to their philanthropic and impact investment journey.

 

Why In-House Bespoke Training:

The course is a personalised and customised approach to meet to a firm’s, an advisors’ and client needs.

 

The bespoke in-house training for the advisor team would:

  • Allow for tailored training to reflect a firm’s needs helping them to achieve their business outcomes more efficiently and effectively.
  • Demonstrate the firm is upskilling the workforce in values based conversations, specific to discussing with clients their values, motivations, ambitions, and goals via a lens of wealth strategies designed to meet changing client needs. 
  • Equip a team with the necessary skills to engage in these types of conversations with colleagues, clients and other stakeholders confidently and to create, as appropriate, a culture shift within the firm from the ground up, achieving buy-in.
  • Support the firm’s and advisors approach to customer centricity, client support and consumer understanding. 

 

By bringing the training programme in-house, your wealth management team will have the opportunity to learn in a familiar environment and interact with colleagues in a way that is conducive to effective learning.  Also the training can be highly tailored to fit the products and services you currently offer so making it applicable to your firm.

But even a proven framework will not help your firm fulfil these goals, if the new skills do not stick. That is why the training will give your advisors the confidence, tools and support they need to talk with their clients about their values, motivations and ambitions, moving beyond the current approach to suitability discussions to include philanthropy and impact investment.

 

Register your interest in our In-House Training and Change Management Service by following this link. 

 

Bridging the gap between the fundraising and professional advice communities

Our research reveals that ultra-high-net-worth individuals give 17 times more when supported by their professional advisors on their donor journey.

And yet a gap exists between the fundraising and professional advice communities, with both parties suffering from a lack of information and knowledge about how the other operates. Bridging this gap can add significant additional value to your fundraising efforts.

Our highly interactive training session is designed to give you the knowledge and skills to strengthen your relationships with professional advisors, such as wealth managers, IFAs, tax advisors, and lawyers. In turn, this will help support their clients on the donor journey.

KEY LEARNING OUTCOMES

• Open the door to new commercial opportunities
• Improve your fundraising results
• Learn how working with professional advisors can
transform fundraising by changing the traditional view
of donors and how you can collaborate to support them
• Find out what philanthropists are looking for when
working with advisors
• Enhance your communications by understanding the
language of business cases
• Receive exclusive insights from guest speakers about
current industry dynamics and best practice
• Receive self-certified CPD points

 

UPCOMING TRAINING

Tuesday 5th November 2024

9am-12pm via Zoom

REGISTER HERE

 

Increased Customer Centricity - Achieving Positive Outcomes on Customer Support and Consumer Understanding

Humans are neither binary or rational; informed only by risk and return and at all times logical. Passions play a huge part in how we behave. Wealth and investment is also changing – we are entering a new paradigm where it is seen as a powerful tool to affect sustained and positive social change. Advisors need to embrace this and evolve to stay with the market and their clients.

AMY CLARKE, Co-Founder, Tribe Impact Capital LLP

(U)HNWs’ private clients’ needs are changing.  Research demonstrates they want more comprehensive and personalised support from their professional advisors to address their values-based financial and social goals.  Driven by GEN Z, millennials and women with wealth, the growing demand for philanthropy and impact investment advice and support provides increased opportunities for professional advisory firms.

Philanthropy Impact’s interactive training is designed for professional advisors to (U)HNWI (Private Client, Wealth Management, Tax, And Legal Advisors) on how to meet emerging and growing client demand for philanthropy, social investment and impact investment advice on matters related to their philanthropic and impact investment journey.


CLICK HERE TO REGISTER YOUR INTEREST TODAY 


Registering your interest allows us to speak to you about your training needs and ensure we are able to offer you the most impactful training session.

Total training hours: 3

Training type: Modular, Online + Classroom, CPD Certified and CISI and PIMFA endorsed.

Discounts are available for Philanthropy Impact, PIMFA and CISI members.

WHY ATTEND THIS COURSE?

The need for this training is driven by:

  • Consumer Duty regulations - for financial services firms to put the needs and expectations of clients central to the relationship with them - addressing consumer needs, understanding and expectations.
  • Client demand - for purpose-driven services from their wealth advisors – this being led by HNW GEN Z, Millennials, Women of Wealth; and, as recent research indicates, older generations.
  • The need to be customer-centric - it is essential for private client wealth advisors to be equipped to talk to their clients about their values, motivation, ambitions, and goals as part of the implementation of sustainable investment strategy, including priority and goal setting leading to an investment portfolio.

Learning Outcomes and benefits to your institution:

  • Update your current approach to a values-based customer centric training aligned with the FCA Consumer Duty and MiFiD II suitability
  • Learn best practice approaches to improve how can address ESG client preferences
  • Apply approaches for private client wealth managers that may be used to evidence a clearer and higher standard of care to the regulator, while meeting client needs and expectations.
  • Achieve genuine competitive advantage in client experience
  • Improve client engagement while enhancing your reputation and trust in your service
  • Leverage Consumer Duty as a catalyst for commercial growth based on growing a values based purpose driven wealth management business

Download the PDF description

 

 

Listen to industry experts Keith MacDonald, Senior Adviser Wealth Management, EY, George King, Senior Wealth Manager, MASECO PW, James Lawson, Managing Partner and a Co-Founder, Tribe Impact Capital, Kate Elliot, Head of ethical, sustainable and impact research, Rathbone Greenbank, in our 30min Walk in my Shoes members series exploring Consumer Duty and Managing Risk: Assessing Client Preferences Through the Lens of customer support and customer understanding. 

Deepen Client Relationships and Understand the Commercial Benefit of Embedding Values and Impact Advice into your Core Practice

Continuing Professional Development (CPD) is of key importance to all types of practitioner in the private client advisory profession, and philanthropy and impact services are no exception to this. Undertaking CPD shows clients, future clients and future employers that you are committed to delivering a best in class service and developing your competencies; this has a powerful and positive effect on your business when it comes to enabling clients to make a positive impact with their wealth.

Philanthropy Impact is the leading the way in providing CPD certified and CISI endorsed training, to support professional advisors to (U)HNW private clients in developing their competency in advising on values and purpose driven wealth strategies, right across the spectrum of capital.  

Whilst this training is not yet mandatory - our CPD certification has been endorsed by important industry trade associations such as CISI, and we are delivering it in partnership with PIMFA and The Investment Association. The growing client demand, and recent changes to FCA regulations around ESG, sustainability disclosure requirements and Consumer Duty mean that demand for our training is growing. Read about the research behind the training and testimonials from past delegates by scrolling down.  

 

 

Listen to industry experts George King, Partner, MASECO Private Wealth, Stephanie Brobbey, Founder and Director, The Good Ancestor Movement, Pippa Garland, Partner, Charity and Social Business Partner, Russell Cooke and Lily Lewis, Founder and MD, The Procressi Initiative, in our 30min Walk in my Shoes members series episode exploring the changing client demands.


The Research Behind the Training

Philanthropy Impact’s (PI) own research continues to demonstrate a growing client demand for discussion about values and goals to be a standard part of any professional advisory practice driven by the needs of ‘next generation’ wealth holders and women of wealth. 

Our most recent research with ‘Millennial’ wealth holders makes it clear that this is not a future problem firms are facing the time is now and firms need to take action. Philanthropy Impact’s research drives our membership and training service offering for firms to meet this client demand.


Millennial Wealth Holder Research 2023 Key Findings

 

As a next gen woman of wealth seeking to engage in values aligned impact investing and philanthropy, the role of my advisors is absolutely essential to enable me to achieve my economic and social goals. As I inherited at a very young age and took on a lot of family responsibility when I was relatively inexperienced, my advisors were particularly important in helping me find my way; in managing the intergenerational transfer of wealth, and in aligning my values with my investing and philanthropic activities.

Natasha Mueller Impact Investor and Mental Health Advocate

 

  1. Wealth holders, particularly younger generations, are increasingly seeking to align their wealth with their values. They expect advisers to provide professional support in numerous, increasingly complex areas related to responsible investing and philanthropy.
  2. The professional advisory industry is falling short of the expectations of emerging wealth holders. There are warnings that the ongoing wealth transfer could be accompanied by the next generation changing advisers on masse.
  3. The study highlighted the reasons for obstacles to advisers meeting the needs of the young wealth holders and solutions.

Other recent industry research also reinforces Philanthropy Impact’s findings that there is an immediate need for a values-based purpose-driven wealth stewardship, and that to be customer-centric it is essential for private client advisors of all disciplines. 

The Leading Edge report by Fidelity Charitable found that firms that offer charitable planning had 6X the median assets of those that do not offer charitable planning, 3X organic growth, and 1.3X new money; as well as higher net promotor scores, and higher trust levels.

And it's not just millennials or the 'next generation' - there is evidence that they are having a marked influence on their elders, the current wealth holders, as demonstrated in Campden Wealth's recent Investing for Global Good A Power for Good 2022  report which found that for older generations there is a growing demand for, and satisfaction in, impact investing and that investors are seeking better services from wealth advisors.

Put simply - it’s good for business, for you and your clients so join one of our CPD Certified, CISI Endorsed and PIMFA supported training sessions today. 

Heiko’s passion for this is infectious, I gained new perspectives on giving philanthropy advice and met others in the field. Thanks so much for your valuable input at the course. It really was hugely interesting and enjoyable - a rarity in many training courses!

 Wealth Adviser, UK Private bank

The description of the impact continuum and how it relates to different clients was very helpful and I have used it with clients a lot since the training.

 Private Client Financial Advisor

The course gave me and my colleagues confidence to have conversations about philanthropy and how to fit it in when talking about tax and structures.

 Tax Advisor, Global tax firm

The course content has increased my knowledge and understanding of the client’s changing needs around philanthropy and social investment, and how I can serve them better.

 Private Client Advisor, UK Law Firm

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